Why is my opinion is so different to the others?

Simple
Spotless Skin
Triple Action Face Wash

When it says 'face wash', I immediately thought of a gel wash. Not until I went home and opened the cap... Oh... It's a gel scrub... It's got exfoliants in it... :'( Especially when they have another product called "Simple Spotless Skin Blackhead Eliminating Face Scrub", it made me more convi that the 'Face Wash' should not have got any exfoliants in it! 

So, so, so, so disappointed as the reason why I bought this was because I was looking for a gel wash or cream wash so that I won't be exoliating my face twice a day 7 days a week. Also, I've never liked the exfoliants Simple use in their products. The exfoliants've got very sharp edges and too big to clean your pores to my opinion. It hurts. 

On the back, it does not say it's got exfoliants in it either :(

Well, this product claims to contain Zinc PCA, Chamomile and Witch Hazel. 

I have tried their other products with Zinc PCA in it, which was a moisturiser. It really did do what it says - absorb excess oils. However, I don't find it as effective when it is in a face wash. I guess it's because rather than applying and leaving it on the skin, we rinse it off when it's in a face wash? My forehead started to get oily around mid-day, but it did not happen when it was in a face moisturiser.

Chamomile is often included in products for treating skin inflammation and eczema because it is supposed to be a skin soothing anti-irritant. Since I don't really suffer with this problem, I don't know if this product's got enough amount of this ingredient to make this work. :P

Witch Hazel is quite a well known ingredients in terms of spots fighting in this country (UK) and widely used. It is a natural ingredients from plants. it helps to shrink and contract blood vessels back to their normal size and this is why on the packaging, it says, "tone and tighten pores". Just to point out that, it did not say "decreases the size of pores". I don't notice any different with the size of my pores, nor did I really measured them ==". 

They've also pointed out that Phytosphingosine is included in the product, which is a natural antibacterial ingredient. Phytosphingosine is also known as the sphingolipid. Such ingredient is believed to protect cell surface against harmful environmental factors. 

Overall, I found this a waste of time. First, I expected this to be a gel wash and it turned out to be a gel exfoliating wash. Second, it did not help with my oily T-zone. Third, the exfoliants hurt. Fourth, it does not cleanse, I felt like I haven't cleanse my face after rinsing the product off. My blackheads kept building up and got worse. Fifth, it did not help my spots to heal faster nor did it stop me from breaking out. Acnes kept coming back together with millions of white little bumps around my cheeks, on my chin and forehead. Oh, and red bumps on my cheeks. 

Perhaps these are the only good things of this product:

• no perfume
• no added colour
• did not dry my skin out after wash
• did not irritate my skin/eyes (not like those with menthol)
• even though it does not contain perfume, it does not have a funny smell

Everyone's skin is different and how everyone's body response to different things different. This is definitely the case since... this product's got 8 out of 9 five-stars rating on the Boots product page, and the only one who did not give a five-star rating gave a four. But I am completely disappointed by this.